This will help a bit with the diagnosis, as if an image is detected then you have a backlight problem whereas if there is nothing at all then it is more likely a power problem or mainboard problem. And held the power button on for 1 minute. 01/30/2018 by The TV Technician I'm going to connect you with knows all the tricks and shortcuts. @oldturkey03. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Repair information for the Panasonic Viera GT24 Series 46 inch 3D plasma television. This should start the screen and sound, so before it goes off again go to System and Update your channels. The screen will go back to normal display when the calibration is complete (approximately ten minutes). If the panel is cracked it cannot be repaired. Video cable connection â B. I did the pull out the plug and hold the mute button..it worked. If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. I can't get a picture on my Phillips lcd tv it has sound but no picture it is a 30" LCD model that i bought a few years ago. I know the issue is a backlight failure. 10/09/2020 by If it remains dark, unplug it and push the power button for about one minute, then plug it back in. Many thanks. gerrytlloyd, I have a Panasonic tv the picture is black no sound or picture the power light is blinking could you help me find out whats wrong with the TV please and thank you model # TC-P50S30, 12/02/2018 by Repair guides and support for LED, LCD, HD and other Vizio TVs. This worked for me! 03/02/2017 by I have the same problem now. There is a ‘self check’ feature that activates if the blank screen and no sound is a settings problem. stephenbirdwell826 , First try unplugging TV for 20 min's and press and hold power button on TV for 10 sec's to reset and plug TV in and try. The picture usually returns after powering off the TV and waiting 5-10 minutes. See the Chosen Solution below on what to do regarding further checks by you. Audio cable connection 1. Philips LCD TVs are no exception. See if that resets your TV. There is no picture on the television from the Audio/Video stereo system. Check out the 1st link below for more info. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. If you're watching TV and not getting a picture, the first thing you should do is ⦠It is possible that this is either a power board issue or a T-con board issue. Just to clarify, you have no sound and no picture? I did notice after pushing button if the screen turns blue around the outsides of screen it then comes on like it should. Any ideas? Thereafter, to avoid having to repeat this every time you use the TV, just unplug it rather than turning it off by remote (- switching off by remote seems to trigger the problem that puts all picture and sound settings to zero one-by-one.). Sounds like Element products are duds. Anthony lee Hirst. If there is no picture on the TV screen, and if you have a spare video cable try the following connection [A]. Connect the A/V device directly to the TV and not through the audio system using the video cable. TV Screen Is Black - Powers ON But No Picture - What To Check? tipped it on its end, plugged it in and hit 1011000 on remote and the picture came back on after a few seconds. or a repair man. Black screen. 09/05/2020 by This is a fix the engineers use: Turn on the TV at the set. If you are sure you have selected the correct input or channel but still have no picture and sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. Anthony Savannah, 01/08/2019 by If you do happen to find one it most probably will cost nearly as much as a new TV. Can some one let me know what I can do? Good luck. Look for the panel part number which is printed on the back of the panel and then search online using the part number to hopefully find suppliers. then visually check the boards for any obvious damage like domed or leaking capacitors. chrislyness1. the only thing i am able to do is unplug and replug and then the red light comes on and blinks then is solid. The only thing that works is the power LED and it is red? At any time if you start getting light blink codes, use the 2nd link to diagnose the fault. I do follow directions really well though. My feed also comes through a home entertainment system. tyreshiajones323. I have same problem. Check if the input method of the audio system (such as amplifier or theater stand) corresponds with ⦠Then, check if a picture appears on the TV screen. No video with normal audio on a Smart TV will the result of one of the following issues: â A connection issue; the most common problem. Check all the wiring and unplug the wires and plug them back in to make sure they are properly seated. ... TV has no sound or picture when connected to a PS5 with an HDMI cable. Other useful information would be model number. 09/27/2018 by Any problems with the board? Yes it took a long time to find that trick. New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. Jeff Dozert, Had a problem with Panasonic TX-48CX400B , sound but no picture. @vierasta, Try pressing the ‘i’ button on the remote’s number keypad . teboho daniel. Press the [Source] button to select the correct input source. Thus this presumed rogue BBC iPlayer software update containing a bug (assuming it was the cause of my TV going kaput) may have caused a lot of people to throw away perfectly good TVs, and to go out a buy a new TV, which is not necessary at all. clairefallas. Waited 30mins then plugged them in. There is no proof of this, but this is apparently what some repair engineers suspect. Then I replaced the part from https://tvpartscanada.com/en this website. 12/07/2018 by This will help troubleshooting the problem. ... Sound but no TV picture â07-27-2015 05:42 AM - edited â07-27-2015 05:43 AM. Power on the TV using the button on the TV control panel, do not use the remote control. If you can’t find one then an option to consider is to advertise the TV as cracked screen - good for parts to try and recoup some of the cost towards a new TV. If the TV is connected to an indoor antenna, try to adjust or re-position the antenna until you get stronger signal strength. I can also unplug the X1 box and go through the reboot process to get the picture back. My Hisense 55 inch tv turns on but no picture or sound. If you do, then it is your backlight that has failed. Mine has done the same thing and I can't afford a repair man to come out? I had the same problem. @egormxo verify that you have no image on all inputs. A common problem TV you might experience is a lack of picture when you turn on your TV. fakhrulsmam. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. I can not turn it of with the remote or by the tv remote, i have to unplug manually. You didn't specify. Could be possible power supply board issue, remove the back off of TV and look for any evidence of a power surge, bulged capacitor, hot/burn marks, etc., replace parts on the board or replace board found with defective parts. morgnsgrame49, What f it’s a backlight problem how do you fix that, 03/11/2019 by Great Pana tv and all of a sudden screen went black, no sound, nothing. I have already tried resetting and every trick available but still no image. TV turns ON but no picture or sound black screen FIX - YouTube Turn on suggestions. I have a TCL Roku TV model 55UP120 since 2017 but all of the sudden, the screen went black and sound is coming out but no image is displayed. See if that resets your TV. Please advise. I don't have a remote I used my sky one with it but obviously as I have had to use another tv I registered my remote with that one :( I think it's a duff tv now, I reset it by the volume and on button, the green light disappears and nothing happens but must be doing somethi long with the light.going off! oldturkey03, 08/02/2018 by on other devices that don't use the ROKU. i tried the unplug, press power button process and nothing. dont know if this helps anyone or not. I switched it all off overnight so for more than 15 hours because the picture kept disappearing and I had to switch the screen on and off to get the green light and a picture. My picture went out after I turned tv off on 2/11/18. If your TV is turning on, and you are able to hear sound but the TV is not displaying any video, please try a different media source. i think ive locked my power button somehow. My Panasonic tv picture is black the power light is blinking there's no picture or sound model # is tc-p50s30 could you help me find out whats wrong with it please and thank you, I have a 65 inch sharp smart tv. If the problem persists: Unplug the HDMI cable from your Bell MTS Fibe TV Set-top Box. on diagnosing a TV with this type of issue. My TV has a sound but no picture. If this is the case, then this problem has probably happened to many people throughout the UK, and I would think that lot of people will just have gone out and bought a new TV, because it is often cheaper to do this than paying for a repair, if the repair turns out to be complex (but this repair was done in moments just via the engineer's menus, without needing to take the back off the TV). paula.birri. Where there is a bad connection, faulty cables or improper installation. He told me that TV engineers suspect software updates sent from the BBC to the BBC iPlayer in the TV cause of this problem. Tv was on then went black just sound is all I got, 03/22/2019 by With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). 4 years for a TV is the pits. i have same problem with my panasonic tv the thing is the light isworking good not blinking but nothing works on the screen, 03/11/2019 by For example, if you are using a DVD player, try using Digital TV. Thank you, 01/31/2019 by Thanks- forever grateful, If it's a backlight problem how do I fix it, 03/30/2020 by I've called in numerous time and can usually (not always) have a refresh signal sent. If not comfortable working on the TV, have a good local TV repairman have a look, diagnose and estimate repair. The problem is often not permanent, as it is often a temporary glitch that occurs as the television powers on. had the same problem! terrelldahlman, oldturkey03 Was putting it on a wall mount I had picked it up n my hand was on the volume buttons power n channel buttons. Some STB don't do the HDMI handshake well with some models of TV. If you do not see anything, unplug your set and remove the back. Then I sit back and wait for the next black out-can be minutes, hours or days. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Charlene Williams, Basically all you want to do is go over to the TV power button that's on the TV and after turning it off using the button turn it back on but instead of releasing hold down that button after about thirty seconds the TV should turn back on again this is only if you're having the same problem as me which is where your TV has gone black but your power light is green and flickering or just staying solid otherwise I guess try the other methods that have been given to you but other people on this website, If you're having trouble finding the on and off switch on the TV go to the bottom middle of the TV and it should be there if not try the edges of the said TV, It worked for about a minute then went off again, 02/21/2020 by If no green light is present, continue to step 4. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. I have a Philips 65PPFL6601/F7 TV that the power comes on, but no picture no sound. gerrytlloyd Use the following guide to determine how to resolve a TV with sound but no picture. my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. @egormxo verify that you have no image on all inputs. (Black screen) The picture only appears breifly when I press the power button on the SKY controller. Aiden Baker, i am hooked up hdmi. I have tried swapping out the hdmi cable and the input, but nothing changed. Tv then had came on. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If blinking, are they blinking after plugging it in, or after you turn it on, and how many blinks? 05/28/2019 by Plug the TV back in and turn it back on using the Power button on the cabinet or your remote control. Didn’t work for me. No more Element products for me. If your source is not HDMI CEC compliant, turn on the TV and switch to the HDMI input. 1. That eventually stopped and I got sound only. While the light is flashing, press and hold (-/v) button on the TV itself, and press 0 (zero not the letter o) on the remote control 3 times quickly within 2 seconds. Cant see shadows or anything when shine a torch on the screen. left it unplugged for a month. Power on ⦠Just a shame to chuck tv away! Try another channel. Terms — For several years it turns itself off. Just turning off the lights is not good enough to detect an image. a message came up, Switching from standby mode. Occasionally, when the TV is turned on, I get sound with no picture. You may be lucky. While the TV is on with sound and no picture, I can change channels. Red light is flashing five times. After that, press the tv/av button on the top of the set to get your tuner back on screen. © 2021 iFixit — Licensed under Creative Commons — Privacy — Tanya Gonzales, 04/27/2020 by I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. Can you help please? tammiec4758, My TV turns on you hear the sound then it switches off what do I do please tell me, 11/03/2020 by If the source is correct ensure set-top box has sync: Verify that the green "Link" light is illuminated on the STB. Accessibility. So after turning the TV on and off at the wall, literally within seconds of another, the TV went from fully functioning to a totally black display. I am convinced the problem is the ROKU TV, not the channel, because I can watch Prime, Netflix, etc. (On my LG TV, this is actually Home Menu -> Audio -> TV Speakers: Off, to turn off the TV's internal speakers. The TV screen goes black as the TV enters standby mode to perform panel calibration. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. After that, press the tv/av button on the top of the set to get your tuner back on screen. Post some images of all of your boards with your question. Use this guide Adding images to an existing question for that so we can see what you see. I hope this helped you out, if so let me know by pressing the helpful button. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. Suzanne brosnan, I fixed it by unplugging everything. The device feeding the TV got configured to use an audio (speaker) mode the TV cannot handle or to send the audio to some other port but there are no speakers on that port. Wait 30 seconds. Dusty Benedict, I have a Panasonic tv and I have sound but only a black screen, can anyone help, 05/08/2019 by On standard TVâs (non HDTV), you may have only 2 choices, TV or Video. i turned all lights off and the tv is black as night. stephenbirdwell826 what exact model is your TV? And see if the power light blinks at you. A. Turn on your source. Was watching tv and screen went black sound stopped only sign of power is red light. The repair engineer who came around fixed my TV within minutes, by holding down some button on the TV for some seconds to get into the engineer's Service Menu, and then reseting or changing something (I did not see exactly what he did). My TV has sound but no picture. Turned it on Friday morning and now all I have is sound and no picture. Hi do you know what buttons he pressed? Terms — Message 7 of 7 (10,076 Views) Could be the Box, the TV, or the cable. Here’s a link to the service manual for the TV. It worked just fine before. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). © 2021 iFixit — Licensed under Creative Commons — Privacy — And I’m hooked up to Direct TV. If no go remove the back from TV and remove plugs/ cables reseat them to make sure all have good connection and try TV again. They checked out the cable hook up and said it was fine. :(. Every few days, I turn on my TV and there is sound but no picture. I’m demented and not sure what to do? â An issue with the device connected to the TV. Kylee Evans. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. Philip Felix, Plasma tv blue screen for hours then big lines come on then turn it on and off and picture comes on why is this happening, 12/08/2020 by TV circuit boards are always in demand. You could try performing the Self Check procedure as outlined on p.22 but if that is no good then you may have to start testing the P board voltages etc, The schematics for the P board begin on p.77. The last time it had done this I unplugged tv and the cable box. When I look through the vents at the back of the TV I can see no lights when the TV is turned on. When I turn on SKY my amp and TV turn on as normal, but no picture. Ditto on problem. audio still works... and after the picture went out there were a few crackling noises... 42".... vizio purchased in 2014. a not so delightful fun sponge. This happens when the Picture reset mode is On when you unplug your OLED TV power cord, plug it back in, and then turn it on. The tv fell over flat on the screen and its cracked several places but it turns on but no picture is it a led bulb fault, 03/31/2020 by Disconnect the power from the TV and then remove the back cover. To better assist you, please answer this question. Re: All sound, no picture I am having this problem too, but it is on ALL ROKU channels -- Amazon Prime, Netflix, YouTube, PBS, etc. This television has model number TC-46PGT24. There is a âself checkâ feature that activates if the blank screen and no sound is a settings problem. Have no clue why. It needs to be replaced if you can find an exact replacement panel that is, as they are difficult to find. Already replaced the power supply board as it showed bad by Ohms. Sometimes if I unplug it for 30 seconds, plug it back in and then turn it ⦠Last month I got SKY Q (HDR box) and it was working fine up until last week. Had this tv since 12/14. My tv went black but still have sound and everything that said so what I do next, 06/15/2019 by Cristina Rimando, i have the same problem with my element tv, 03/30/2020 by Accessibility. On p.23 it shows that the error code that you have, indicates that it could be either the LCD panel or the P board. I cant afford a new tv either. How do i get to that engineers screen or whatever you guys are talking about. A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. Peter McLuckie. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Try unplugging the TV and then plugging it back in. Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. So after 15 hours I’ve tried switching it on and the light is flashing. With the TV turned On, did you try shining a torch at an angle close to the screen to see if an image was there or not? Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. my Tv is 2 years in November just passed. This is what happens: If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. This was the led light strip problem.